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Can I take care of it for free when I buy a bag?

Can I take care of it for free when I buy a bag?

Whether you can enjoy free maintenance service after purchasing a bag depends on the brand policy, purchase channel and maintenance conditions. Here's a detailed breakdown of which brands offer free care, how to apply for it, and what you need to know to help you better maintain your beloved bags.

I. Brands that offer free maintenance services

  1. Mulberry: Buy a bag and enjoy a free lifetime warranty that covers cleaning, care and more, making it a great value for money.
  2. Celine: After more than one year of purchase, you can enjoy free basic maintenance service, but the special maintenance of rare leather goods needs to be done once every two years.
  3. LV (Louis Vuitton): Submit a repair order through the official mini program, and you can enjoy free repair service if you meet the conditions, and you need to prepare proof of purchase and warranty card.
  4. Gucci: Comes with a free two-year warranty, followed by a lifetime paid warranty; Maintenance is at your own expense, but some stores may have promotions.
  5. Coach: Usually no free maintenance is offered, but a newly purchased bag can be included with a free basic maintenance receipt.
  6. Samsonite: It has launched a free leather bag maintenance activity in stores across the country, and you can pay attention to the brand dynamics to get discounts.

II. The impact of the purchase channel on free maintenance

  1. Official channels: Purchase through the brand's official website and specialty stores, it is easier to enjoy free maintenance services, and the vouchers are complete.
  2. Overseas purchases: For example, Celine, bags purchased overseas can also enjoy free maintenance, but you need to confirm the specific policy of the brand.

III. How to apply for free maintenance service

  1. LV: Open the official applet, click "My" - "Exclusive Message" - "Online Repair Service", fill in the information and submit the repair order, waiting for approval.
  2. Gucci: You need to keep the sales receipt, and use the member phone number registered at the time of purchase, and make sure that the phone number information is used to join the club when purchasing in Hong Kong and Macau.

IV. Conditions and Restrictions of Free Maintenance

  1. Time Limit: Some brands such as Celine require more than one year of purchase to enjoy the free warranty.
  2. Limit on the number of times: Special maintenance services, such as Celine's Exotic Skin, may limit the frequency of use.
  3. Scope of Maintenance: Usually does not include man-made damage, normal wear and tear, or non-brand-specified maintenance items.
  4. Voucher requirements: Proof of purchase, such as receipt, warranty card or membership information, is required when applying for free maintenance.

V. Precautions during maintenance

  1. Moisture and sun protection: Avoid prolonged exposure to sunlight or humidity to prevent color fading or material aging.
  2. Regular cleaning: Gently wipe the surface of the bag with a soft, damp cloth and use a special cleaner for leather.
  3. Proper storage: When not in use, place the bag in a dust bag to avoid crushing or bending to deform.
  4. Maintenance of metal fittings: Wipe the metal parts with a soft, damp cloth and avoid using chemical cleaners to prevent rust.

When buying a bag, you can give preference to brands that offer free maintenance services and keep proof of purchase. Purchasing through official channels makes it easier to enjoy after-sales service. Before requesting a free warranty, please carefully review the brand policy, time limits and scope of care to ensure that your bag is professionally maintained. Regular maintenance not only prolongs the life of your bag, but also maintains its beauty and value.